Terms & Conditions

Effective Date: 20 Feb 2025

1. Acceptance of Terms

By using our platform, you agree to comply with these Terms & Conditions. If you do not agree, please do not use
our services.

2. Service Overview

Our platform provides eCommerce sellers with profit and return analytics by analyzing uploaded order and payment
sheets from platforms like Meesho, Flipkart, and Amazon.

3. User Responsibilities

• Provide accurate and complete order and payment data.
• Do not upload any illegal, fraudulent, or unauthorized content.
• Keep your account credentials confidential and secure.

4. Payment & Refund Policy

• We offer a free trial for new users to test our services.
• Subscription payments are non-refundable except in cases of service failure.
• If you experience any issues, you may contact us for resolution.

5. Intellectual Property

All content, software, and analytics provided on our platform are the intellectual property of our company. Users
may not copy, distribute, or modify any part of our platform without explicit permission.

6. Limitation of Liability

We provide analytics based on the data you upload. We do not guarantee accuracy and are not responsible for any
financial losses or business decisions made based on our analysis.

7. Account Termination

We reserve the right to suspend or terminate user accounts that violate our terms, engage in fraudulent
activities, or misuse our platform.

8. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be
resolved under the jurisdiction of local courts.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Users will be notified of major changes via email or
platform notifications.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at contact@voxyecom.com.